Shipping policy

Shipping Policy – Verdelle Nature

Last Updated: September 2026

At Verdelle Nature, we aim to make your shopping experience simple, reliable, and convenient. We currently offer delivery across Pakistan.

🚚 1. Delivery Across Pakistan

We deliver nationwide across Pakistan through reliable courier services.

Delivery availability may vary for remote or restricted areas depending on courier coverage.

📦 2. Order Processing

  • Orders are usually processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • Our team may contact you by phone to confirm your order before dispatch.

⏱️ 3. Estimated Delivery Time

Estimated delivery time is generally:

  • Major Cities: 2–4 business days
  • Other Areas: 3–6 business days
  • Remote Areas: Delivery may take additional time depending on courier coverage.

These are estimated timeframes and are not guaranteed. Delays may occur due to courier operations, weather, public holidays, or other unforeseen circumstances.

💰 4. Cash on Delivery

Cash on Delivery (COD) is available across eligible locations in Pakistan.

Customers are required to pay the complete order amount to the courier representative at the time of delivery.

📍 5. Correct Delivery Information

Customers are responsible for providing accurate:

  • Full Name
  • Active Phone Number
  • Complete Address
  • City/Area
  • Any relevant delivery instructions

Verdelle Nature is not responsible for delivery problems caused by an incorrect or incomplete address or unreachable phone number.

📞 6. Courier Contact

The courier may contact you before or during delivery. Please keep your phone available until your order has been delivered.

If you miss the courier's call, delivery may be delayed or the parcel may be returned.

🔄 7. Returned or Refused Orders

If an order is refused, repeatedly missed, or returned because the customer provided incorrect information or was unavailable to receive the parcel, additional charges may apply to resend the order.

📦 8. Damaged Parcel

If your parcel appears visibly damaged at the time of delivery, please take clear photos/videos and contact us as soon as possible.

For damaged, incorrect, or defective products, please refer to our Return & Refund Policy.

📞 Contact Us

For shipping and delivery questions:

Verdelle Nature
📞 0323 9992873
📍 Pakistan

Thank you for choosing Verdelle Nature — Pure Herbs. Pure Care.